Are you an information worker who supports citizens in their use online systems by accessing digital services on their behalf as their ‘digital proxy’? Perhaps this kind of activity has become part of your role working in local government, a public library service, civil society, and/or a third sector organisation?

If so, my Centre for Social Informatics colleagues Dr Gemma Webster, Dr David Brazier, Peter Cruickshank and Dr Bruce Ryan would like to invite you to participate at one of three free half-day online workshops next month.

Here participants will discuss a range of scenarios related to ‘proxied’ access to online services offered by bodies such as government (e.g. to claim benefits, apply for housing, file tax returns), utility companies, and banks to identify issues that such activity raises. These will include, for example, risks related to the informal access to passwords, and the privacy and data protection implications of (often vulnerable) people sharing sensitive information with others.

The online workshops take place on Microsoft Teams on:

• Tuesday 2nd February 2021, 13:00-16:30 – register free of charge on EventBrite
• Wednesday 10th February 2021, 09:30-13:00 – register free of charge on EventBrite
• Thursday 18th February 2021, 09:30-13:00 – register free of charge on EventBrite

For further information about these Digital proxies workshops, please see the longer blog post on the Community, knowledge and connections web site, or contact Dr Bruce Ryan by email at b.ryan@napier.ac.uk.